Group Sales FAQ
Q. What is the minimum number to receive the group discount?
A. To receive the group discount, you must have a group of 10 or more for any Mellon Grand Classics or PNC Pittsburgh Symphony Pops performance. For PNC Broadway in Pittsburgh performances, you must have a group of 20 or more.
Q. Where will I pick up my tickets?
A. In most cases, your tickets will be mailed directly to you, unless final payment is received the week of the performance. In this case, your tickets will be held at the box office, unless other arrangements are made. Please make every effort to have your final payment in to us on the date it is scheduled.
Q. How long will the concert be?
A. For most concerts, approximate run time, including intermission is 2 hours. For more specific information regarding our smaller concert series, please contact us.
Q. What is the age for senior pricing?
A. You must be at least 62 to qualify for senior group pricing.
Q. Is a deposit required?
A. In order to assign seats, we require a non-refundable 20% deposit within 10 business days of making your reservation to continue holding the seats. The deposit is payable by check or credit card, and will be credited toward your final balance.
Q. When is final payment due?
A. Generally, final payment is due one month prior to the concert date. If the performance is within one month, please contact us for special arrangements. Once the final payment has been received, there are no refunds or exchanges.
Q. Can I change my order?
A. Yes! Group orders can be adjusted until the time of final payment. Once the final payment has been received, there are no refunds or exchanges.
Q. Can my group sit together?
A. We make every effort to seat all the members of your group together. Unfortunately, this is not always possible. In general, the earlier you make your reservation, the more likely it is we can accommodate your seating requests. Also, you are welcome to order tickets with different locations/pricing within the same group order.
Q. When can I make my reservation?
A. As soon as you pick your date! Advance ordering is the key to getting good seats. To order your tickets, please call the Group Sales office at 412-392-4819 or email us at group_sales@pittsburghsymphony.org. We'll take you through the process! All you need is the date of the event, approximately how many tickets you'd like, and the seating location. It's that easy!
Q. Do I have to purchase a ticket for my child?
A. Yes, you must purchase a ticket for your child. Your child must be at least 6 years old to attend any symphony performance, with the exception of our Fiddlesticks concerts.
Q. Are there discounted tickets for students/senior citizens?
A. Yes, there are discounted tickets for students and seniors.
Junior High and High School Groups
Please contact Mary Lopushansky for details about seating options, special prices and programs.
412.392.3324
mlopushansky@pittsburghsymphony.org
College Groups
Please contact Allison Hill to learn more about purchasing discounted tickets - either on campus or by phone / fax.
412.392.2887
ahill@pittsburghsymphony.org
Senior Groups
Marianne Haffey can assist you with great discounts for your senior group - even for main floor seating! Please notify us of any special needs when placing your order.
412.392.3320
mhaffey@pittsburghsymphony.org