Contact


Heinz Hall
600 Penn Ave
Pittsburgh, PA 15222


Box Office Hours:
Monday - Friday, 9 am - 8 PM, Saturday 12 - 4

Phone Sales Hours
Monday - Friday, 9 am - 6 pm, Saturday 12 - 4

Closed Sunday
Additional Evening and Weekend hours may vary based on performance schedule.


Departments


Tickets & General Information
412.392.4900 • 800.743.8560
customerservice@pittsburghsymphony.org
Group Sales & Student Tickets
412.392.4819
group_sales@pittsburghsymphony.org
Subscriber Services Fax
412.392.3328
Box Office Fax
412.392.3311
Ticket Turnback Line
412.392.3333
Mozart Room Reservations
412.392.4879
Lost & Found
412.392.4844
Concierge Desk (during concerts only)
412.392.2880
Heinz Hall Rentals
412.392.4850
Sales
412.392.4840
Development
412.392.4880
PSODevelopment@pittsburghsymphony.org
Major Campaign
412.392.2887
Education & Community Engagement
412.392.4841
Heinz Hall Management
412.392.4844
Communications and External Relations
412.392.4890
 

Questions about Tickets, Orders, and other Customer Service Issues


If you have questions about ticket availability, lost tickets, ordering problems, delivery issues, or other questions or concerns, please call our Subscriber and Ticket Services department at 412-392-4900.

If you have a question about print at home tickets, please visit the print at home FAQ page.

If you would like to send us an e-mail, you may direct it to customerservice@pittsburghsymphony.org
E-mail correspondence is handled at a lower priority than phone calls. If you have a concern or question that needs a timely response, please call the Subscriber and Ticket Services line at 412-392-4900. A reply to your e-mail may take several days.

If you're interested in a ticket donation for an event, visit out ticket donation page. Donation requests are not accepted through phone or mail.

General Questions, Comments and Suggestions:
questions@pittsburghsymphony.org


Website Issues Only

Please do not e-mail ticket order requests or any other ticketing issues to the webmaster.
Please direct all ticketing issues to customerservice@pittsburghsymphony.org

Website Comments, Problems, and Suggestions
webmaster@pittsburghsymphony.org


PSO Staff Listings

Pittsburgh Symphony Orchestra Administrative Staff