For Immediate Release
March 31, 2020

PITTSBURGH, PA—The Pittsburgh Symphony Orchestra today announced new actions on the status of concerts through May 21st, in accordance with recommended “stay at home” orders by government officials, as well as guidance from public health officials to limit the spread of COVID-19.

“In the best interests of everyone in our community, we are cancelling concerts that are scheduled through May 21st. However, we are looking at all options through the summer for rescheduling any concerts that have been cancelled,” said Melia Tourangeau, president and CEO of the Pittsburgh Symphony Orchestra.
“We are all so disappointed not to be with everyone in person at Heinz Hall and out in the community, but we are no less committed to continuing to bring music to connect with each other and to support each other in the best way that we know how. We invite all to join us online for this musical initiative, Extraordinary Measures, and thank you for your continued patience, flexibility and support as we navigate these challenging times.”

The Extraordinary Measures initiative is a series of musical offerings presented throughout the orchestra’s website and social media channels, featuring self-produced videos from the Pittsburgh Symphony Orchestra Musicians, educational support for families and instrumental students, and a Friday night series of archival live performances, hosted by Music Director Manfred Honeck. On Friday, March 27, the first in this series, a video performance of the orchestra in Berlin in May of 2016, was posted to the orchestra’s website, and is available, free to all, until May 10th.

Concerts that have been cancelled are:

  • May 1-3: PNC Pops "Paul Shaffer"
  • May 5, 6, 12 and 13: Second Grade Schooltime
  • May 8-10: BNY Mellon Grand Classics “Romantic Chopin”
  • May 15-17: BNY Mellon Grand Classics “Elgar Cello Concerto”
  • May 20: Pre-K/Kindergarten Schooltime
  • May 20: Allegheny Valley School Concert
  • May 21: Wilkinsburg Community Concert

Ticket Options:

This cancellation will have a significant financial impact on the Orchestra. We are grateful for the deep generosity of our community and ask that, whenever possible, that you consider ticket exchanges or donating your tickets for a tax refund. As a nonprofit arts organization, the Pittsburgh Symphony relies on the audience we serve. By donating your tickets in lieu of a refund, you are providing vital support for the music and musicians that inspire and connect our community. Please consider donating your tickets back to the Pittsburgh Symphony and receive a donation receipt.

As a Subscriber you can contact your Patron Services Representative (PSR) directly.  We offer you the following options:

  • Bank your tickets for a future concert or apply it toward your 2020-2021 season renewal.  
  • Donate your tickets for a tax credit.
  • Discuss any other options with your PSR.

As an individual concert ticket holder you can reach us by emailing CustomerService@pittsburghsymphony.org.  We offer the following options:

  • Exchange your tickets to an upcoming performance. We are happy to exchange your tickets for one of the upcoming 2019–2020 season performances of comparable value, based on availability. 
  • Donate your ticket for a tax credit.
  • Contact the Heinz Hall box office to discuss other options, such as a voucher, gift certificate or refund.


Media Contacts
Julie Goetz | Director of Communications
jgoetz@pittsburghsymphony.org | 412.392.4866