Box Office Hours:
Monday - Friday, 9 am - 8 pm, Saturday 12 pm - 4 pm

Phone Sales Hours
Monday - Friday, 9 am - 5 pm

Closed Saturday & Sunday
Additional Evening and Weekend hours may vary based on performance schedule.

Heinz Hall
600 Penn Ave
Pittsburgh, PA 15222



If you have questions about ticket availability, lost tickets, ordering problems, delivery issues, or other questions or concerns, please call our Subscriber and Ticket Services department at 412-392-4900.

If you have a question about print at home tickets, please visit the print at home FAQ page.

If you would like to send us an e-mail, you may direct it to
E-mail correspondence is handled at a lower priority than phone calls. If you have a concern or question that needs a timely response, please call the Subscriber and Ticket Services line at 412-392-4900. A reply to your e-mail may take several days.

If you're interested in a ticket donation for an event, visit out ticket donation page. Donation requests are not accepted through phone or mail.

General questions, comments and suggestions: